HMP Preston

Please visit POPS’ Facebook page for HMP Preston for all the latest information and updates.


HMP Preston is a category B local prison situated in Preston, North West England.

POPS delivers the Visitor Centre Services at HMP Preston providing a warm welcome and advice and support for all visitors on a range of issues including travel, debt and housing. We also provide one to one support around the visiting process and prison procedures.

Visitors are able to join the family forum group where they can bring up any issues or contribute ideas to make the visitor experience more relaxed and friendly.

Recent Updates

Useful documents

Before your visit make sure you download and read the following documents:

Important Contact Information

Booking Line: 0330 058 8224 
Families Support Lead: 07471 037 207 (available Monday-Friday, 09:30-17:00)
Prison Switchboard: 01772 444 550
POPS’ Family Lead: savannahc@partnersofprisoners.co.uk

Visitor Centre Opening Times

Redwood Church Cafe opposite the prison is open Monday – Friday. Visitors can arrive from 12.30pm where POPS’ team are on hand to support families until 1pm.

Visiting Times

Monday:   
Tuesday:  
Wednesday:    
Thursday:      
Friday:        
Saturday:        
Sunday:       
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30
14:00 – 15:00, 15:30 – 16:30

Financial Assistance with Visiting 

If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.

Safer Custody

If you have concerns about someone in prison please call 01925 805 242 and ask to speak to ‘Safer Custody’/ ‘orderly officer’.

Alternatively, you can submit concerns via the online Safer Custody portal on the Prisoners’ Families Helpline website (link below).

Last updated 10/01/24.