HMP Preston

Facebook page for POPS at HMP Buckley HallAt this difficult time, information concerning visits is often subject to rapid changes which may not be reflected here. Please visit POPS’ Facebook page for HMP Preston for all the latest information and updates.


HMP Preston is a category B local prison situated in Preston, North West England.

POPS delivers the Visitor Centre Services at HMP Preston providing a warm welcome and advice and support for all visitors on a range of issues including travel, debt and housing. We also provide one to one support around the visiting process and prison procedures.

Visitors are able to join the family forum group where they can bring up any issues or contribute ideas to make the visitor experience more relaxed and friendly.

Useful documents

Before your visit make sure you download and read the following documents:

  • 10 THINGS YOU NEED TO KNOW
    This includes information on how to book a visit at HMP Preston, travel directions, and other essential information. Please be aware that this information can change due to the current restrictions. Please contact the POPS’ Family Support Lead if you have any queries.
  • Dress Code for Visitors

Important Contact Information

Booking Line: 01772 444 888 / 777
Families Support Lead: 07471 037 207 (available  09:30-17:00 Monday-Friday)
Prison Switchboard: 01772 444 550

POPS’ Family Lead: savannahc@partnersofprisoners.co.uk

Visitor Centre Opening Times

The Visitor Centre is not open under current restrictions.

Visiting Times

Monday:   
Tuesday:  
Wednesday:    
Thursday:      
Friday:        
Saturday:        
Sunday:       
14:00 – 14:45, 15:45 – 16:30
14:00 – 14:45, 15:45 – 16:30
14:00 – 14:45, 15:45 – 16:30
14:00 – 14:45, 15:45 – 16:30
14:00 – 14:45, 15:45 – 16:30
No visits at the current time
No visits at the current time

Financial Assistance with Visiting 

If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses.

Safer Custody

If you have concerns about someone in prison please call 01925 805 242 and ask to speak to ‘Safer Custody’/ ‘orderly officer’.

Last updated 13/07/21