HMP Full Sutton

Facebook page for POPS at HMP Buckley HallAt this difficult time, information concerning visits is often subject to rapid changes which may not be reflected here. Please visit POPS’ Facebook page for HMP Full Sutton for all the latest information and updates.


 

HMP Full Sutton is a modern, purpose-built, maximum security prison for men in category A and category B situated in York.

POPS delivers the Visitor Centre Services at HMP Full Sutton providing a warm welcome and advice and support for all visitors on a range of issues including travel, debt and housing. We also provide one to one support around the visiting process and prison procedures.

Visitors are able to join the family forum group where they can bring up any issues or contribute ideas to make the visitor experience more relaxed and friendly.

Recent Updates

Useful documents

Before your visit make sure you download and read the following documents:

  • 10 THINGS YOU NEED TO KNOW
    This includes information on how to book a visit at HMP Full Sutton, travel directions, and other essential information. Please be aware that due to Covid-19 restrictions some facilities are not currently available, including refreshments in the Visits Hall. Please contact the POPS’ Family Support Lead for up-to-date information.
  • Dress Code for Visitors
  • Prisoner Debt and Money

Important Contact Information

Booking Line: 01759 475 355
Family Support Lead: 01759 575 440
Prison Switchboard: 01759 475 100

POPS’ Family Lead: laureng@partnersofprisoners.co.uk

Visiting Times

Thursday     
Friday          
Saturday     
Sunday        
No visits.
09:30-11:30 (visits 90 mins long)
09:30-11:30, 14:00-16:00 (visits 90 mins long)
No visits.

Financial Assistance With Visiting

If you qualify to receive help with your finances such as benefits, you may be able to recoup all or part of the cost of your travel expenses. 

Safer Custody

If you have concerns about an individual in custody at HMP Full Sutton, please call the Safer Custody helpline on 01759 475 068. This is a 24-hour line (answer machine). Callers should leave their name and contact number, the name and prison number of the person they have concerns about and the nature of the concern. The machine is checked every night and concerns responded to with a call back.

Concerns may also be brought to the attention of POPS’ staff for follow up.

Last updated 24/11/21